Working together
How the Initial Consultation Process Works
A clear overview of what happens before, during, and after an initial immigration consultation with NGC Immigration.
An inquiry comes before the consultation
The process begins when you submit a short inquiry describing the immigration question you would like to discuss. This first message helps NGC Immigration understand the general nature of the matter and decide whether an initial consultation or another next step may be appropriate. It is not a full assessment, an immediate appointment, or confirmation that the practice will represent you.
Keep the inquiry concise. Identify the broad topic, such as a work permit, study permit, permanent residence, visitor matter, or citizenship question. You may also mention whether you are currently in Canada and whether a genuine deadline is approaching. Do not include passport numbers, UCI or application numbers, financial records, identity documents, or an extensive personal history in the website form.
Your inquiry is reviewed personally
Because NGC Immigration is a solo-run practice, the information you submit is reviewed by the consultant rather than routed through a large intake team. The review considers whether the question falls within the practice’s services, whether more general information is needed first, and whether there appears to be enough context to arrange a focused conversation.
A request does not guarantee that a consultation will be offered. If a meeting is appropriate, you will receive information about availability, the consultation fee, the meeting format, and any limited information you should prepare. If the matter is outside the practice’s scope, you may instead be told that NGC Immigration cannot assist or that another resource may be more suitable.
What happens during the meeting
The consultation is a structured conversation about your goals and the facts that may affect them. You may be asked about your current status, immigration history, family circumstances, education, work experience, previous applications, refusals, deadlines, or changes that have occurred since an application was submitted. The questions will depend on the issue; not every consultation covers the same ground.
The purpose is to identify the question accurately, explain relevant considerations in plain language, and discuss realistic next steps. A consultation is not a promise of approval and does not give an application special treatment. Immigration decisions remain with the responsible Canadian authorities, and outcomes can depend on the law, program instructions, evidence, and the individual facts.
Preparation makes the conversation more useful
Before the meeting, create a short timeline of the events that matter. Note your current objective, important dates, prior applications or refusals, and any fact you are unsure how to explain. Prepare a small list of priority questions. If documents are needed, follow the specific instructions you receive rather than sending a large collection in advance.
Accuracy matters more than presenting a perfect story. Share relevant complications instead of leaving them out because they feel uncomfortable or unimportant. A consultant can only discuss the matter based on the information available. If a fact is uncertain, say so clearly and distinguish what you know from what you assume.
Possible next steps are confirmed separately
At the end of the consultation, you should have a clearer understanding of the issue, information that may still be required, and the options that may warrant further review. If additional professional services are offered, their scope, responsibilities, fees, and terms should be set out separately before work begins. You remain free to decide whether to proceed. The initial consultation itself does not automatically create an ongoing consultant-client relationship.